Renewals

Renewal Reports rightfully earn their place among the most crucial insights. While many companies diligently track their churn rate, they often overlook the equally vital aspect of renewals. Explore the benefits below to understand how renewals can positively impact your operations.

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For a deeper understanding of the renewal reports, you may delve into our blog article titled: 5 Most Underrated Web Hosting Reports (opens new window), under point 5, you will get an explanation of the Renewal Reports.

Revenue Renewal

Revenue gained thanks to service renewals of recurring products, addons and domains per day.

Revenue Renewal Rate

A ratio of the total value of earned revenue, calculated based on the revenue from renewed services per revenue from the renewed and non-renewed services within the last 30 days.

Subscription Renewal

A number of renewed subscriptions of recurring products, addons and domains.

Subscription Renewal Rate

A ratio of the total number of renewed subscriptions, calculated based on the number of renewed subscriptions per sum of the renewed and non-renewed subscriptions in the last 30 days.

Customer Renewal

A number of customers that renewed any service, addon or domain.

Customer Renewal Rate

A ratio number of customers who renewed any service addon or domain. Calculated based on the number of customers with renewed service per sum of customers with renewed services and customers who decided not to renew the services within the last 30 days. Click here to learn more about